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Going online with Bang & Olufsen: A rich and rewarding customer experience

CASE STUDY  For more than 90 years, Bang & Olufsen has built its reputation on being the best of the best, in everything they do. It’s a mission that permeates every aspect of their business, and it’s why they continue to set the pace for developing many of the world’s most beloved consumer electronics products. Innovation is something Bang & Olufsen has never shied away from. So when they made the decision to move into the online retail space, they wanted to ensure the experience was as rich and rewarding for online customers as it is for those who visit its physical stores in more than 100 countries around the world. “We recognized that to achieve this, we had to house our online applications on sites based on infrastructure with massive scalability and reliability, connected with superfast networking,” says Michael Søby, IT Governance and Sourcing, Bang & Olufsen. Cogeco Peer…

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Seeking a data services provider? Here are 3 key things to consider.

There are many variables in choosing the right data services provider. Location, size, bandwidth, cost-efficiency, security: all of these are table stakes. But what separates a good data services provider from a great one? There are three important factors to consider when choosing the optimal provider for your business needs. Here are the key questions to ask yourself: Will they grow with you? As your business needs evolve, so too will your data management requirements. A data services provider that’s capable of scaling up as required enables you to focus on your core business with the confidence that as your business expands, your data services provider has the skills, technologies, and capabilities to expand with you. What’s their customer service like? Often, data services is perceived as something that’s essentially anonymous. A utility that just works without much, if any, real interaction. But dealing with today’s data is becoming increasing…

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San Antonio? A tech town? Yes and yes!

SAN ANTONIO, TX – Over the last few years, there’s been a significant groundswell of growth in the tech sector in San Antonio. Young mavericks, start-ups, and young companies are all seeing huge potential for growth in this, the second-most populated city in Texas. The reasons? Economy, talent, and community. San Antonio is one of the most affordable cities in which to do business in Texas, making it hugely attractive to bootstrapping entrepreneurs looking to establish themselves and create opportunities. As more and more of these entrepreneurs come to the city, the tech talent is following. The result has been a growing community of like-minded professionals who are quickly establishing a culture of creativity and innovation in the city. TechBloc – a non-profit organization of local tech professionals — is a great example of how the San Antonio technology community is flourishing. Their mandate: create an infrastructure that will attract…

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Philippe Jetté Keynote at Canadian Telecom Summit 2016: Interesting times, for sure – but rewarding, too

TORONTO, June 8 2016 – In his keynote speech at last week’s Canadian Telecom Summit, Philippe Jetté, President, Cogeco Peer 1, talked about the ever-increasing role that technology has in people’s lives, especially in today’s uncertain times – times of flux. Change was indeed a major theme of the speech. The rate of change in the tech world, driven largely from the explosion of cloud services, has led to new possibilities in business, in politics, and in people’s personal lives. But it’s also led to serious concerns about data privacy and data security, which led to another major theme of the speech: trust. Who can you trust? How much can you trust them? These are all-important questions for today’s businesses, who are more reliant on technology than ever before to drive value for customers and growth for investors. “We believe that technology,” Philippe said, “is no longer an add-on service…

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Here, there, and everywhere: what IT leaders now need to know about data sovereignty

The Panama Papers. The Apple-FBI standoff. The Snowden leaks. The eBay breach. Just to name a few. Is it any wonder that data security and privacy are omnipresent issues for today’s IT leaders? The critical concerns? Access. Control. Responsibility. For whom. And from where. It’s a complex set of challenges made even more complex by its global scale. A rapidly changing regulatory environment in Europe, the Americas, and Asia has made it critical for IT leaders to be even more vigilant about their corporate policies concerning the handling of personal data, particularly in managed services environments. The delineation is clear: data privacy is the purview of individuals; data privacy, of companies. In other words, individuals own their data; companies are simply the stewards. Even so, the same rules do not apply in every jurisdiction – not by a long-shot – making the potential for corporate liability greater than ever before….

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Cogeco Peer 1 Announces New Point Of Presence In Mexico City

NEWS FACTS Cogeco Peer 1, a global provider of essential business-to-business products and services, today announced the launch of new network infrastructure in Mexico City, Mexico. This new Point of Presence (PoP), paired with the company’s extensive FastFiber Network™, 21 global data centers and cloud infrastructure, was constructed to accommodate Cogeco Peer 1’s broadening customer base and represents the company’s growing commitment to the Latin American market.

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