Latest Posts

Powering Potential – A Complicated World

Technology is advancing at such a fast pace that it’s nearly impossible to predict what the digital landscape will look like in five years’ time. Trying to stay ahead of the pack within an industry characterized by such rapid change, can be daunting for any IT decision-maker. With so much choice readily available, business leaders are often faced with the difficult decision of picking between influxes of new technologies, with very limited time to choose which best supports them. Keeping up with the latest innovations, challenges, opportunities and threats that technology brings is a huge task for any organization. If implemented correctly, new technology can propel businesses forward, but can conversely have the opposite effect if adopted inappropriately, causing detrimental problems that threaten to undermine enterprises. With this in mind, when it comes to the support businesses are receiving from their IT partners in understanding and meeting these changes, it’s…

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Are Businesses Getting Numb to the Effects of Cyber-Attacks?

Rarely a day goes by when we don’t hear of a huge multi-national corporation falling victim to cyber-criminals and losing some of their valuable data. In fact, it’s such a common occurrence that people have become desensitized to the fallout, adopting either an “it won’t happen to us” attitude or one that plays down the consequences – in other words, people are becoming numb to the effects of cyber-attacks. But such an approach isn’t just the least intuitive, it also leaves organizations open to threats. Why?  Simply because they have not implemented the right solution for their business. The bottom line, whether we like it or not, is that the statistics and research show that cyber-attacks are not only real, but seriously devastating when they strike. With the reputational damage and financial implications of security breaches well known, it is no surprise that many security vendors choose to adopt scare…

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Powering Potential and the Value of Service

Digital transformation has become more than just an industry buzzword recently and is changing every aspect of the business landscape. This process of using technology to radically change business models in order to evolve and modernize, prevents organizations from lagging behind in an increasingly competitive market. For those businesses on their digital transformation journey, there is still room for improvement in terms of available IT systems and services, according to a new study by Cogeco Peer 1. It seems when it comes to what B2B decision-makers look for in an IT vendor, good customer service is the overarching priority. The study provided a general overview of what IT decision-makers across several different industries including retail, financial services, business services, media and higher education, considered the real value of service from IT suppliers. It revealed that the vast majority of respondents (85%) believe that their organization’s most prominent current IT vendor…

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Inclusion and Diversity in Tech: Building a Stronger Workplace

  Diversity in the workplace is more than a news headline and has become an increasingly important matter for many businesses. Not only is having an inclusive workforce incredibly beneficial for the staff and customers, it is the right thing to do as a corporate citizen. Working with people that have had different experiences and found new ways to overcome obstacles increases innovation throughout the industry. Lastly, there is no question that technology is global. Inclusion in this space should be a given – not an option. In 1965, the U.S. Equal Employment Opportunity Commission was founded in order to foster diversity in the workplace for women and minority groups. While there has been progress over the last 50 years, there is still much room for improvement. According to the United States Department of Labor’s Bureau of Labor Statistics, out of the thousands of professional workers in the country today,…

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Creating a cyber safety path for employees

Cyberattacks have increased in complexity and sophistication; today, hackers will invest many resources to find different ways of entry into your system. In fact, studies show it takes, on average, 146 days to detect and neutralize an attack in a business environment. This long recover process is bound to place a financial toll on your company. In 2016, the average cost of data breaches increased by $4 million USD. Data protection for the customer and business is absolutely essential! Although the risks of cyberattacks are (and may) always out there, you can start minimizing their impact by instilling good habits internally… specifically, in your employees.     Why? Because there are several ways in which a hacker can attack your company through an employee: identity fraud, use of unapproved equipment or insecure websites and applications. Lack of knowledge, the absence of protocols and even unhappy employees are some of the risks…

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Protecting Customers and Data During a Natural Disaster

The consumer identifies a business by its brand. That brand is more than the logo and a website. It comprises of everything the business stands for. While IT and data management may often be considered the behind the scenes part of the company, they are in fact, the most vital part of the brand.  Why?  Well, if IT fails, the establishment lets its customers down and the reputation of the brand is damaged – sometimes permanently. Choosing the best IT solution means defining needs, but these requirements mean more than size and safety measures. Many businesses look at security only through an online lens in terms of hacking threats and malware being the major threats.  While we have seen the damage these online incidents can deliver to a company, natural disasters can be just as equally devastating. Being unprepared for a natural disaster can do much more than result in…

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